Commercial Structure
Partner Rates and Service Model
A strong partner relationship needs clarity before the first shipment. Forward Van Lines can work with partners under pre-negotiated tariff rates, shipment-specific scopes, recurring service expectations, or a custom agreement based on the partner relationship.
Pre-negotiated terms create cleaner execution.
When scope, rates, billing expectations, communication rules, and customer-contact boundaries are agreed in advance, the service team can move faster and the partner can sell with more confidence.
This is especially important for recurring relationships where the partner expects to use Forward Van Lines repeatedly for South Florida origin, destination, storage, crating, or survey support.
Flexible enough for one shipment or an ongoing lane.
Some partners will need help with one immediate shipment. Others may want a recurring South Florida branch-style relationship. Both can work, as long as the service scope, expectations, documentation needs, and pricing method are clearly defined.
The most productive IAM conversations should identify the partner market, expected lanes, likely shipment profile, service gaps, communication preferences, billing flow, and whether the opportunity is a single shipment, recurring lane, or broader strategic relationship.
Partner quick path
For an immediate partner discussion, choose the Forward Van Lines contact that best fits the relationship or send partner details through the IAM page.
Partner Questions This Page Answers
Are partner rates quoted shipment by shipment or pre-negotiated?
Both models are possible. One-off shipments may be quoted individually. Recurring partner relationships should usually be supported by pre-negotiated expectations so pricing, scope, and service responsibilities are clear before the customer is involved.
Can partner agreements include specific service lanes or markets?
Yes. A partner relationship can focus on a specific country, route, shipment type, customer profile, service area, or recurring South Florida need. The clearer the pattern, the easier it is to define service and pricing expectations.
What should be discussed before the first shipment?
The key items are service scope, origin or destination role, customer communication rules, billing expectations, tariff or rate basis, documentation requirements, storage needs, crating needs, claim-handling expectations, and the partner contact responsible for decisions.