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Office Supervisor

Job Overview:

We are looking for a responsible Office Supervisor to oversee the workflow at our facility.

He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The ideal candidate will be a competent individual who will be able to guide and train employees. He/She will be well-versed in processes under the role’s responsibility and will be results-driven and focused. The goal is to ensure that operations are carried out productively to ensure profitability and sustainable growth.

Responsibilities

Accomplishes department objectives by supervising staff and organizing and monitoring work processes.

Maintains staff by recruiting, selecting, orienting, and training employees and developing growth opportunities.

Hire and train new employees, conducts training.

Accomplishes staff job results by coaching, counseling, and disciplining employees.

Plans, monitors, and appraises job results.

Contributes to team effort by accomplishing related results as needed. 

Provides quality service by enforcing quality and customer service standards.

Implements and enforces systems, policies, and procedures.

Organize workflow and ensure that employees understand their duties or delegated tasks.

Pass on information from upper management to employees and vice versa.

Receive complaints and resolve problems.

Prepare and submit performance reports

  • Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
  • Maintains staff by recruiting, selecting, orienting, and training employees and developing growth opportunities.
  • Hire and train new employees, conducts training.
  • Accomplishes staff job results by coaching, counseling, and disciplining employees.
  • Plans, monitors, and appraises job results.
  • Implements and enforces systems, policies, and procedures.
  • Provides quality service by enforcing quality and customer service standards.
  • Contributes to team effort by accomplishing related results as needed.
  • Organize workflow and ensure that employees understand their duties or delegated tasks.
  • Receive complaints and resolve problems.
  • Pass on information from upper management to employees and vice versa.
  • Prepare and submit performance reports.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills, with a proven ability to meet deadlines.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced work environment.
  • Ability to learn a variety of job descriptions
  • Ability in fostering teamwork
  • Basic to intermediate computer skills
  • Needs to be fluent in English

Requirements

Excellent verbal and written communication skills.

Ability to function well in a high-paced work environment.

Excellent interpersonal and customer service skills

Ability to learn a variety of job descriptions

Excellent organizational skills and attention to detail.

Ability in fostering teamwork

Excellent time management skills, with a proven ability to meet deadlines.

Basic to intermediate computer skills

Strong supervisory and leadership skills.

Needs to be fluent in English

Ability to prioritize tasks and to delegate them when appropriate.

Accomplishes department objectives by supervising staff and organizing and monitoring work processes.

Maintains staff by recruiting, selecting, orienting, and training employees and developing growth opportunities.

Hire and train new employees, conducts training.

Accomplishes staff job results by coaching, counseling, and disciplining employees.

Implements and enforces systems, policies, and procedures.

Plans, monitors, and appraises job results.

Provides quality service by enforcing quality and customer service standards.

Contributes to team effort by accomplishing related results as needed.

Pass on information from upper management to employees and vice versa.

Organize workflow and ensure that employees understand their duties or delegated tasks.

Prepare and submit performance reports

Receive complaints and resolve problems.

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This field is for validation purposes and should be left unchanged.
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