The path to a smooth move is planning and organization. Based on Forwards Van Lines years of experience, we have listed some answers to frequently asked questions in order to help you plan and organize your upcoming move.
Forward Van Lines frequently asked questions have been listed in to the segments below in order to assist you in finding the answer to your questions quickly. We do however recommend taking the time to go through all of the available information in order to be prepared and knowledgeable about the process of your move.
Be cautioned if you select a company who has quoted considerably less weight or volume based on your list of items and packing services and has given a binding or guaranteed price. If their inventory or list of items to be moved is incomplete or if they have neglected essential services, the contract could become void before your shipment is to be loaded and you would be asked to sign an addendum to the quote and ultimately be responsible for whatever additional charges your mover deemed to charge.
The most significant of these factors is the size of shipment followed by the distance in-between origin and destination, the time of year, weather conditions and the time it would take to load and unload the shipment. Delivery time frame can also be affected if a shipment is sharing space on the truck with other shipment on the same route. You can rest assured that we separate each shipment and account for each shipments inventory from the moment we first load the truck to the time that we unload the shipment at your destination.
If a customer would like to setup for a wire transfer or other payment arraignments
Please contact our office at 1-855-7-FORWARD
It is the customer’s responsibility to make sure that appliances are ready for shipment before they are loaded on the truck. At our customer’s request and for an additional fee, Forward Van Lines will perform this service, or contract an authorized service company.
Some states such as Florida and California have strict regulations regarding incoming plant life of any kind due to the agricultural devastations a sick or infested plant can create. However it is best to contact your Forward Van Lines relocation representative, which will be able to help you. Remember that while moving houseplants of any kind in the moving truck that these plant or plants will have no water, sunlight or care; therefor Forward Van Lines cannot take responsibility for the wellbeing of your plants while in transport. You can always transport your plants in the family car or ship them via FedEx, UPS, etc. Your relocation representative can assist you.
We hope that the Q&A portion of this site has been informative and helpful, however if for any reason you are unclear about any of the included information or have any questions or concerns, which have not been addressed, please feel free to contact us via the contact us page, we would be more than happy to clear up any questions or concerns you may have.